By Zane Doyle, senior vice president, head of operations, Vistra
At Vistra, we understand that fund managers today need more than a service provider. They need a partner: one who understands the intricacies of fund operations; delivers consistent, high-quality service; and provides the infrastructure to support long-term growth.
In August 2024, Vistra acquired the U.S.-based fund administration and transfer agent business of Phoenix American. This strategic acquisition strengthened our fund solutions capabilities in the United States and expanded our ability to serve clients across a broader range of fund structures and strategies. With the integration now complete, our U.S. Fund Solutions team is operating as one – combining deep industry experience with enhanced technology and operational scale.
Throughout the integration, our priority has been ensuring continuity for our clients while enhancing the overall strength of our platform. Today, we’re delivering an even more robust and capable offering – grounded in client-first service and supported by the global reach and resources of Vistra.
What This Means for Clients
- Our clients will continue to work with the same team they’ve known and trusted. Preserving these relationships has been central to our approach, and we’ve ensured that the people who understand each client’s business best remain at the core of their service team.
- With greater access to technology, operational infrastructure and resources, we are better equipped to provide efficient, scalable solutions tailored to the needs of our clients. While our capabilities have grown, our high-touch, personalized service model remains the same.
- As part of Vistra’s global network, our clients now benefit from broader geographic support, cross-border expertise, and insights to help manage evolving regulatory demands and access new markets – whether their focus is domestic or international.
Our mission remains unchanged: to support fund managers with the operational strength, expertise, and partnership they need to grow and adapt in a complex environment. While the scale of our platform has expanded, our focus on delivering consistent, trusted service remains constant.
As the fund landscape continues to evolve, we remain committed to helping our clients move forward with confidence – backed by a team that understands their goals and a platform designed to support what’s next.
Today, more than ever, the complexities of operating in the alternative space requires a partnership with your fund administrator. Technology that both meets the needs of today but can also support your needs tomorrow, and a group that can effectively navigate those complexities using that technology, are key to a fund’s success. Pairing our traditional high-touch service with Vistra’s resources – both here and abroad – creates a fund administration business that is top tier in the U.S. market. We are very excited about what we can do for our clients and ultimately the investors our client’s funds serve.
To learn more about our fund solutions offering, visit: https://www.vistra.com/funds
Zane Doyle, senior vice president, head of operations at Vistra, analyzes and develops the strategies and infrastructures to achieve operational objectives and financial goals, while nurturing the client and investor relations that ensure long-term fiscal viability. Doyle has partnered with internal and external stakeholders alike to develop enterprise-level solutions and optimize business processes, hence increasing profitability and shareholder value. Email Doyle at [email protected].
Vistra is a global leader in professional services, providing essential support in fund administration, corporate services, private wealth management and compliance. With over 9,000 experts operating across 50+ markets, Vistra offers a robust platform for businesses, private equity firms and high-net-worth individuals to operate globally and navigate complex regulatory landscapes with ease. The company administers $495 billion in assets and manages 200,000 legal entities with an unmatched ability to manage scale and complexity.
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